The basics of  How To Use Our Website can be found here.  If you need help with how to do things with your embroidery machine or computer, please watch this video "Basics Of Machine Embroidery" and check out the other videos on Holly's YouTube Channel.

Want help with how to use a Store Credit?

Support Email:
Text: 847-946-1342


Please TEXT me rather than calling as phone calls now run 20 to 1 spam vs real people. Because of the 20 to 1 ratio of scam and spam phone calls, I just don't bother answering phone calls unless you are in my phone contact list. You get on my phone contact list by texting me so I can see your phone number is a real person.

If you do contact me, please tell me...

WHO you are
WHERE to call you back
WHAT I can do to help you